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Your Legal Rights

Understand the laws that protect you, and how our experts leverage them to fight on your behalf.

How We Use the National Credit Act to Protect You
How We Use the National Credit Act to Protect You

The NCA is your most powerful shield. Our experts are masters of the NCA and use it to defend your rights as a borrower.

Using the Credit Ombud: Our Escalation Process
Using the Credit Ombud: Our Escalation Process

When a credit bureau or provider is unreasonable, we escalate your case to the Credit Ombud. Learn how we manage this process.

The Prescription Act: A Powerful Legal Tool We Wield
The Prescription Act: A Powerful Legal Tool We Wield

The Prescription Act can extinguish your debt. Our legal experts use it to protect you from unlawful collection and clean your credit report.

Credit Amnesty in South Africa: What It Means for You
Credit Amnesty in South Africa: What It Means for You

Explore the concept of credit information amnesty and how past and future regulations affect the information on your credit report.

Understanding Garnishee Orders in South Africa
Understanding Garnishee Orders in South Africa

Learn what a garnishee order is, how it's obtained, and what your rights are if one is issued against you.

The Role of the National Credit Regulator (NCR)
The Role of the National Credit Regulator (NCR)

An in-depth look at the NCR, its functions, and how it works to protect consumers in the credit market.

Understanding Reckless Lending in South Africa
Understanding Reckless Lending in South Africa

What constitutes reckless lending under the NCA, and what are your rights if you have been a victim of it?

Your Right to Plain and Understandable Language
Your Right to Plain and Understandable Language

The NCA guarantees that credit agreements must be easy to understand. Learn what this means for you.

How the CPA and NCA Work Together
How the CPA and NCA Work Together

Explore how the Consumer Protection Act (CPA) and National Credit Act (NCA) intersect to protect you.

What is an Affordability Assessment?
What is an Affordability Assessment?

Under the NCA, lenders must check if you can afford a loan. Learn how these assessments work and what they check for.

Understanding Interest Rates and Fees in South Africa
Understanding Interest Rates and Fees in South Africa

A breakdown of the different types of interest (fixed, variable) and the maximum fees lenders can charge you under the NCA.